Support & FAQ
Find quick answers about game rules, private rooms, matchmaking, and account management, or speak directly to our developers.
Direct Email Support
Have a question, feedback, or need account assistance? Our team usually responds within 24 hours.
Report Player or Bug
We maintain a zero-tolerance policy against toxic behavior or harassment. Reports submitted in-app or via email are investigated within 24 hours.
Frequently Asked Questions
Everything you need to know about playing UNI and managing your account.
From the main menu, tap "Create Private Room". You will receive a unique 6-character room code (e.g. UNI-789). Share this code with your friends via WhatsApp, Telegram, or SMS. Your friends tap "Join Room", enter the code, and take their seats instantly at your private table.
When you play your second-to-last card leaving only one card in your hand, UNI handles the call for you automatically, or you can tap the glowing call button to alert the entire table! The first player to shed all cards in their hand wins the pot.
Yes! UNI is built natively with Sorani Kurdish right-to-left typography as the default experience, but you can switch languages anytime in Settings → Language to English.
UNI requires iOS 15.0 or later and is fully optimized for iPhone models (including iPhone 8 through iPhone 16 series) and iPad.
Every match victory earns you virtual Coins and ranking experience points. Coins can be used to unlock custom table felts, special animated card backs, glowing name effects, and titles. Coins have no real-world monetary value and cannot be withdrawn or exchanged for real currency.
You can delete your account at any moment directly inside the app by going to Settings → Delete Account and confirming. You can also email us at team@unigames.website with your registered email, and our team will permanently erase your data within 48 hours.